Patient Right and Responsibilities

Patient Right

• Access to care:
  Entitled to fire, considerate & professional medical care by competent personal, regardless of care, gender, ethnicity, religious belief or age.
• Communication:
  Entitled to know about their physician & information about diagnosis, treatment & prognosis of the disease.
• Choose:
  Entitled to choose the physician & if needed to get transferred to the unit of choice and/ or seek second opinion.
• Feedback:
  Right to comment on tour care & to have your concerns addressed. You should direct any complain to a staff member to the manager so that immediate & appropriate action can be taken to remedy your concern.
• Financial Aspects:
  Right to know about the expected cost of treatment.
• Information:
  Right to know about hospital rules and regulations.
• Participation:
  Right to give informed consent prior to initiation of any procedure/ surgery including risk involved and understanding the alternatives available.
• Privacy & Confidentiality:
  Right to privacy & confidentially of treatment during diagnosis & to ensure confidentiality of medical record.
• Safety:
  Right to respect and dignity during treatment and maintaining safety and security with in hospital premises.
• Transfer to other facility:
  In case transfer to another facility is required patient to be provided complete explanation including alternatives to the transfer.

Patient Responsibilities

• Act wisely:
  Expected to follow treatment plan recommended by the treating physician & in case of refusal to be responsible for the consequences of the same.
• Abide Rules:
  Are expected to abide by hospital rules & regulations affecting their code and conduct the patients shall maintain decorum at all times and shall not cause any nuisance / disturbance within the premise.
• Communication:
  Expected to provide correct demographic and medical details of the patients.
• Financial Commitment:
  Are expected to know that the financial obligation for the services are met.
• Hand Wash:
  To frequently wash hands before and after entering the patient care areas, this would help in minimizing infections for our patients.
• Informed Consent:
  Responsibility to understand all instructions before singing the consent form. In case of any query please clear form the treating medical team.
• Patience:
  No photography, video shooting is allowed within or in the vicinity of hospital without prior permissions of the management.
• Respect:
  Responsibility to respect doctors, nurses and other healthcare professionals.
• Stay in Premises:
  Not to leave the hospital while admitted in the hospital.
• Valuables and Belongings:
  Responsibility to take care of all your valuables and belongings.